About Gilani Mobility

Gilani Mobility provides automotive and mobility solutions, assisting customers with professional guidance, order coordination, and after-sales support. We prioritize responsive service, accurate follow-ups, and clear communication across teams to ensure a seamless customer experience.

Role Overview

We are looking for a Customer Care & Lead Follow-Up Executive to support our sales and customer service operations. This role focuses on following up with leads, maintaining accurate data, and coordinating with internal teams. While it does not involve direct selling, it plays a key role in supporting the sales process through timely and precise follow-ups.

Key Responsibilities

• Send follow-up emails to leads from Dubai operations
• Conduct professional WhatsApp follow-ups with assigned leads
• Manage social media leads for Australian operations
• Update and maintain lead information in th...