A leading insurance company in Singapore seeks a dedicated customer service representative to ensure high-quality customer interactions and management of the CRM system. Responsibilities include meeting KPIs, resolving customer issues, and promoting products. The ideal candidate will have strong communication skills, customer service experience, and be fluent in English and Bahasa Melayu/Mandarin or Tamil. A certification in General Insurance is preferred, and knowledge of call center systems is advantageous.
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