About the Role

Requirements

Job Responsibilities:

● Maintain Effective Customer Contact Management.

● Be a catalyst in solving customer related issues.

● Coordinate with different stakeholders to achieve the common objective.

● Maintain fair updates on interaction with customers in the company systems.

● Increase revenue from existing customers through renewal of services as per set targets.

● On Time Renewal submission & To maximise conversion of renewals into orders.

● Client retention for the associated branch/ branches as per business requirement.

● Follow-up and coordinate with Back Office, SP, OE/OM and BM for the timel...