Customer Care Coordinator - £35,000 - Oxfordshire - Permanent

Introduction

An opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the South Oxfordshire area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.

The role is an office based position, hours are 9:00 - 17:30, Monday to Friday

The Role:

* Deliver an excellent level of customer care service meeting the needs of homeowner after the sale.

* Raising invoices

* Manage and maintain the customer CRM system and trackers.

* Managing and processing contractor contra charges where applicable

* Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.

* Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is ke...