At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

Job Description

Are you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office.

The job in brief

• Job Title: Customer Care Claims Specialist- Italian Speaking
• Location: Madrid
• Working model: Hybrid from Madrid, Remote from Spain
• Team: You will join the Customer Service Team in the Claims department
• Level: Professional
• Contract: Permanent, full time (36 h/week)

What your impact will be

You will ensure customer complaints and standard requests are dealt with efficiently and with the right level of s...