Are you passionate about helping people and delivering service that truly makes a difference?

We are currently seeking experienced Chat Support Consultants to join our growing medical support team. This role is perfect for customer-focused individuals who can provide reassurance, professionalism, and efficient support in a fast-paced environment aligned to UK operational hours.

You’ll be joining a dynamic and supportive workplace where quality service, teamwork, and growth are highly valued.

Your Role Support customers through live chat and digital communication channels Deliver professional, empathetic, and solution-driven customer service Assist customers with queries while ensuring accuracy and efficiency Handle sensitive situations calmly and professionally Follow internal procedures and elevate concerns where necessary Maintain high service standards and customer satisfaction levels Requirements Matric / Grade 12 essential Minimum 3 years’ experience in ...