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Customer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL

HD Supply
Location πŸ“ Kenosha, United States
Posted πŸ“… June 17, 2026
Work Type ⏰ Full-time

Position Overview

**USABlueBook** (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry’s top technical and customer service leader.

+ **Location:** 3781 Bur Wood Dr, Waukegan, IL 6008cation:
+ **Schedule:** 10:30am-7pm MON-FRI (WEEKENDS OFF)
+ **Benefits:** Medical, Dental, Vision, Life, 401k, Vacation, Sick Time
+ Proficiency with Microsoft Outlook/Word/Excel
+ Must be able to pass a background/drug test
+ High-Volume Call-Center Experience preferred

**Job Summary**

Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge on 20,000 products and 3 catalogues.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Responds to customer order and quotation requests received via the te...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
other-general
🏠
Work Arrangement
On-site
πŸ“
Location
Kenosha, United States