Position Overview
Role Summary
We are hiring energetic and customer-focused candidates for the role of Customer Care Associate (CCA). The candidate will be responsible for managing customer interactions, coordinating with sales and dealer teams, and ensuring a smooth customer service experience.
Key Responsibilities
Handle customer queries and provide accurate product information
Coordinate with dealers and sales teams for smooth operations
Maintain customer records and follow-up activities
Support customer engagement and relationship management
Resolve customer concerns within timelines
Prepare daily activity and service reports
Assist in achieving customer satisfaction and business goals
Required Skills
Strong verbal and written communication skills
Customer handling and relationship management
Pro...