The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

Requirements:

• Respond promptly and professionally to customer inquiries via phone, email, and live chat.
• Provide accurate and detailed information about products and services.
• Resolve customer complaints and issues efficiently, with empathy and professionalism.
• Collaborate with team members to continuous...