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⏰ Full-time

Customer Care Agent (Hybrid)

Conduent
Location 📍 monterrey, Mexico
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Customer Care HOME OFFICE / On site
Conduent is looking for bilingual (English/Spanish) customer service agents!
Training starts as soon as possible
Working from home after training and nesting (1 month on site)
We support Expertpay, a child-support payment-processing center. Expertpay processes payments for the 50 states of the United States, plus Hawaii and Puerto Rico. We assist Parents Paying Support, Employers, and Payroll service providers. Our service is to help users to navigate on the website, reactivate accounts, send passwords, and answer inquiries about their payments, etc.
We offer:
-Food Coupons
-Saving funds
-Christmas Bonus
-Performance Bonus of 18% of base salary
-Schedules from 6am to 6pm Monday to Friday.
We provide equipment.
Requirements:
-Full Availability to work on different schedules
-Customer care experience
-Fluent English
-Good Grammar skills
-Computer skills
-Internet at home (25 MBPS)

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
monterrey, Mexico