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⏰ Full-time

Customer Care Advocate

Hays
Location πŸ“ cary, United-States
Posted πŸ“… June 16, 2026
Work Type ⏰ Full-time

Position Overview

Title: Customer Care Advocate

Max pay rate: $20/hr

Anticipated Class Start Date: 8/10/26

Location: (Remote after Training) Cary, NC


Training type: In Person - Training Hours: 8:30-5pm EST Monday-Friday, 30-minute lunch (No time off planned during training until end of nesting.)

β€’ Onboarding: First 3 Days

β€’ Training Dates: 8/10/26 - 10/6/26

β€’ Nesting: 10/7/26 - 10/20/26


After training hours:

β€’An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.

β€’ Schedules after training will be determined using ranking system based on performance in training. Temps will bid on available schedules that very throughout all hours of operation, 8:00am – 11:00pm EST. Ranking will be based on Progress Check scores and Behaviour ratings.


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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
Insurance and Employee Benefit Funds
🏠
Work Arrangement
On-site
πŸ“
Location
cary, United-States