SUMMARY:
We’re looking for a German-speaking Customer & System Support professional to join a dynamic team in Centurion. The role focuses on supporting European clients with system queries, reporting, data analysis, and daily operational support within an asset management environment POSITION INFO:
Key Responsibilities

• Handle customer queries via phone, email, Teams, and online meetings
• Support system setup, testing, and client onboarding
• Monitor client transactions, interfaces, and system error queues
• Investigate and resolve client system/data issues
• Generate reports and analyse data to support client decision-making
• Manage and update support tickets
• Provide user training and system demonstrations
• Liaise with IT Development regarding system enhancements and issues
• Assist with ad-hoc scanner/RFID remote support

Requirements

• Relevant te...