Description

To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation 
To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion..
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems
More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area

EARN R1500* WHEN YOU REFER-A-FRIEND

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It is time to spread the word - connect with your friends and family members and share the word – we are hiring, and you can earn R1500 per person successfully referred and h...