Position Overview
Date Posted:
2026-03-19
Country:
Singapore
Location:
SG-01-SINGAPORE-041 BLOCK A ~ 41 Changi N CRES ~ 41 CHANGI N CRES-041 BLOCK A
Position Role Type:
Onsite
Essential responsibilities include but are not limited to:
Report to Customer Support Manager and support Business Development Directors on account related issuesProficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPIMaintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolutionEngage external customers on account related issues and establish positive rapport with customers through routine communication cadenceCoordinate with internal customers on various a...