Job description:

About the role

As a Customer Account Case Owner, you will manage a portfolio of customer accounts, acting as a key point of contact to resolve queries and deliver a high standard of service. You’ll take ownership of issues from start to finish, ensuring timely resolution in line with agreed service levels.

Key responsibilities include:

About you

You’re a customer-focused professional with strong communication and problem-solving skills. You take ownership, stay organised, and are confident managing multiple priorities.

You will bring: