Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology. Additionally, experience leading others is desired.
Education Desired: High school diploma or equivalent
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age
Job Responsibilities
Administer Team Members'; workload, conduct guest transactions at curbside, communicate discrepancies and help bag and store orders.
Provide customer service that exceeds requirements for both internal and external guests.
Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
Respond to guest calls regarding product inquiries, special orders and product requests.
Schedule Team Members and delegate work assignments.