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⏰ Full-time

CSX - Manager, Contact Center Transformation Strategy&

PwC
Location 📍 Houston, United States
Posted 📅 June 10, 2026
Work Type ⏰ Full-time

Position Overview

**Specialty/Competency:** Customer
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.

Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team me...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Houston, United States