Position Overview
Responsibilities:
Empower Administration & Support.
Manage user accounts, access rights, roles, and privileges in Empower.
Perform system configuration, project management, and template/report customization.
Provide day-to-day L/L support for Empower users across QC/analytical labs.
Instrument Integration & Troubleshooting.
Integrate lab instruments (HPLC, UPLC, GC, Dissolution, UV, etc.) with Empower.
Troubleshoot connectivity, data acquisition, and communication issues between instruments and CDS.
Work with vendors (, Waters, Agilent, Thermo) for resolution of technical issues.
Support Computer System Validation (CSV) activities for Empower and integrated lab systems.
Develop and maintain validation documentation (URS, FS, DS, IQ, OQ, PQ, Test Scripts, Traceability Matrix).
Ensure compliance with GxP, CFR Part , Annex , and int...