Customer Service Representative – Customer Experience Associate

Davao City | Onsite

Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.

Job Description

We are seeking Customer Experience Associates to deliver excellent service by assisting customers with inquiries, resolving concerns, and ensuring a positive overall experience across different communication channels.

Responsibilities

• Respond to customer inquiries via phone, chat, or email
• Provide accurate information about services, acco...