Position Overview
Description
Our client is expanding its customer operations team to support increased demand and we are recommending the best talent to contribute to their team in a Customer Service Center Processing Representative capacity.
The Customer Service Center Processing Representative role is perfect for focused, heads‑down processors who thrive in a task‑driven environment. This role of the CSC Processing Rep is critical to the processing department and ideal for someone who enjoys staying “in the zone” and moving work forward efficiently.
What You’ll Do:
+ Process actions from CSC worklists with attention to detail (ex: beneficiary changes, reinstatements, loans and cash surrenders)
+ Analyze member inquiries; determine steps for resolution; and accurately process within required timeframes
+ Maintain accuracy on key financial and administrative tasks
+ Stay productive and manage your workflow independently
+ Collaborate wh...