Customer Service Representative — Automotive Digital Services (German + English) — Braga, Portugal (Remote)

Do you speak German and English and want to support customers of a leading automotive digital services brand — all from home? We're hiring a remote customer service professional currently residing in Portugal.

Key Responsibilities:

- Support German-speaking customers across automotive digital service enquiries

- Handle incoming contacts via phone, email, and chat with professionalism

- Work 24/7 rotational shifts with 2 rotating days off per week

- Manage and document all interactions accurately in internal systems

- Escalate technical or complex issues to specialist teams when needed

- Collect equipment from the Braga office if residing within 50km

What We're Looking For:

- German at near-native or native level; English required

- Currently residing in Portugal (no relocation available)

- Comf...