Mercier Consultancy is seeking a dedicated Croatian Speaking Customer Service Representative for our Client's Online Marketplace, based in Greece. In this exciting role, you will be responsible for providing exceptional support to our Croatian-speaking customers, assisting them with a variety of inquiries related to products and services available on our online platform.

Your fluency in Croatian will be crucial in guiding customers through their shopping experience, addressing questions about orders, product details, and return processes. Through your commitment to superior customer service, you will help create a positive and seamless online shopping experience for our clients.

Responsibilities

• Provide high-quality customer service in Croatian via phone, email, and chat regarding online marketplace inquiries
• Assist customers with product information, order placement, and issues related to returns and exchanges
• Effectively resolve customer...