Location: Athens, Greece

Contract: Permanent (40h/week – 8h/day, 5 days/week)

About the Role

Join a global travel platform and become part of an international team supporting customers worldwide.

As a Croatian-speaking Customer Support Specialist, you will assist users with bookings, reservations, and general inquiries, ensuring a smooth and positive customer experience.

Work Model

• On-site training in Athens (9 weeks)
• After training: remote work may be considered based on performance and readiness
• Employees relocating from abroad must work on-site for at least 3 months (unless already based in Greece with confirmed housing and internet)

Key Responsibilities

• Handle customer inquiries via phone, email, and chat
• Support with reservations, cancellations, and booking changes...