Position Overview
Title: CRM Senior Consultant
Location: King of Prussia, PA – Hybrid (Tues–Thurs Onsite)
Duration: 6 Month Contract
Interview: Video (Final may be onsite)
Role OverviewOur client is seeking a CRM Senior Consultant to support and enhance Microsoft Dynamics 365 CRM systems, focusing on configuration, workflows, reporting, and user support to drive business efficiency and customer service.
Responsibilities & Qualifications
- Serve as primary contact for CRM applications and integrations
- Configure and maintain Dynamics 365 CRM (workflows, dashboards, reports, security)
- Translate business requirements into CRM configurations and process improvements
- Build and manage reports, dashboards, and analytics for business users
- Troubleshoot and resolve CR...