Description

Directorate: Marketing Recruitment Admissions & Communications (MRAC)
Reports to: Associate Regional Director Prospect Experience & Global Admissions Hub

The CRM and Performance Reporting Manager is a mission-critical MRAC role responsible for owning the University's CRM platform performance reporting and admissions intelligence capability across the role exists to ensure MRAC leaders Recruitment Admissions Finance and Senior Leadership have accurate timely decision-grade data to drive student recruitment admissions performance revenue optimisation cost-of-acquisition (CoA) control and strategic planning. This role acts as the single point of accountability for CRM enablement executive reporting analytics and data governance across the prospect-to-enrolment lifecycle ensuring consistency integrity compliance and scalability across c...