We are looking for a CRM Marketing Specialist who is just as passionate about customer journeys and data as we are about pets.

You will love bringing data and creativity together to create thoughtful, personalised experiences that truly connect. Whether it is a timely reminder, a helpful nudge, or a perfectly crafted message, you will help shape the way our customers experience Petstock at every stage of their journey.

In this role, you will take ownership of customer communications across the full lifecycle. You will ensure each message lands at just the right moment, through the right channel, and in a way that feels relevant, helpful and human. The Specialist will play a key role in strengthening engagement, building loyalty, and delivering long-term value for our customers, their pets, and our brands.

What you will bring to life:

• Own lifecycle and automated customer communications across email, SMS, push notifications and other CRM channels...