About this role

As CRM Marketing Manager you will be leading the development and execution of our customer relationship management strategies. You will be responsible for designing and implementing data-driven campaigns that enhance customer engagement, drive retention, and maximize lifetime value. 

You will oversee the optimisation of CRM tools and platforms, analyse customer insights, and create personalised multi channel experiences. Collaborating closely with cross-functional teams, you will ensure a seamless integration of CRM initiatives with broader marketing and business objectives. 

What you'll be doing: