Flexible Work, Better Balance
Join to apply for the CRM Manager role at Specsavers . Ready to help redefine customer experiences, where CRM and creativity come together? Help shape the future of customer connections as we move beyond traditional communications and embrace CRM and digital programmes designed to deliver meaningful experiences. As a CRM Manager – up to 8 months FTC, you’ll shape and deliver market‑leading, customer‑centric campaigns that make a real difference. You’ll take ownership of the execution, optimisation, and monitoring of multi‑channel CRM campaigns aligned with our annual plan. These campaigns will span acquisition and retention, business‑to‑business and business‑to‑consumer and will use a variety of direct media including email, mobile, and direct mail. You’ll manage the day‑to‑day delivery of targeted campaigns, briefing our technical developer team to ensure accurate audience selection, segmentation, and dynamic content placement. You’ll oversee ongoing programmes, k...