Founded in 1860 in Florence as a workshop, shop and subsequently school of watch‑making, Panerai is renowned for producing high‑precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997. Today, the Maison advances through cutting‑edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai’s distinctive mix of Italian spirit and Swiss watchmaking excellence.

As the CRM Manager, you will be responsible for overseeing the customer relationship management strategy and improving overall client experience across all touchpoints within Southeast Asia and Oceania (SEAO). You will work closely with Marketing, Retail departments and Customer Relations Centre to ensure all interactions with clients are seamless, personalised and impactful.