CRM Manager, SEAO , the position will shape and execute data‑led client engagement strategies across LOEWE SEAO. By driving impactful CRM and clienteling initiatives, the role enhances client loyalty, elevates the end‑to‑end client experience, and contributes directly to business growth. This role reports to the Managing Director, SEAO.

Job responsibilities

• Drive the execution of CRM strategy across SEAO, with clear ownership of client acquisition, engagement, and retention targets.
• Own the quality and effectiveness of the regional client database, ensuring robust data capture, accuracy, and actionable segmentation in partnership with HQ.
• Translate insights into targeted CRM campaigns and initiatives, with defined objectives and measurable business impact.
• Track, analyze, and optimize key KPIs (recruitment, conversion, retention, client value), ensuring continuous performance improvement.
• Ensure full complianc...