About Us

Our client is a forward-thinking consultancy that helps businesses streamline operations, enhance client engagement, and scale smarter. We’re seeking a skilled CRM Manager to oversee and optimize our customer relationship management systems, ensuring seamless processes and enhanced client experiences.

Key Responsibilities

• Manage, maintain, and optimize the company’s CRM system to improve efficiency and usability
• Develop workflows, automations, and data management strategies within the CRM
• Monitor and analyze CRM data to provide actionable insights on customer behavior and engagement
• Train team members on CRM best practices and ensure system adoption across departments
• Collaborate with marketing, sales, and operations to improve lead management and customer retention
• Ensure data accuracy, compliance, and security within the CRM platform