Flexible Work, Better Balance
Apollo Gaming seeks a results-driven CRM Manager to lead customer engagement, retention, and loyalty programs using cutting-edge CRM technologies. The ideal candidate will leverage advanced customer data and segmentation to maximize the value of every interaction and be a key player in driving our growth in the online gaming and sportsbook sector.
Core Responsibilities Develop and execute CRM strategies across casino and sportsbook products, optimizing campaigns for retention, reactivation, and lifetime player value. Design, implement, and continually improve lifecycle, promotional, and engagement campaigns using data-driven personalization and automation tools. Segment and analyze customer data to identify behavioral trends and provide actionable insights for campaign optimization. Collaborate with product, data, marketing, and compliance teams to ensure CRM initiatives align with business objectives and regulatory requirements. Monitor, report, and improve CRM...