CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. Cyberbacker allows you to work from home, free from traffic, and spend more time with your family. No dress code is required!



Responsibilities:

• Manage leads and the CRM.

• Report issues with CRM by calling the hotline.

• Answer CRM-related questions from agents and provide training if needed.

• Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.

• Immediate response and scrubbing of the leads. (adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)

• Build follow-up process for the agents.

• Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.

• Re-assigning leads to an agent once ap...