Shape the functional design and continuous improvement of Dynamics 365 Sales, Marketing, and Power Platform solutions to align with business objectives and deliver best‑in‑class processes.
Optimize the current implementation of D365 according to the needs of Azelis.
Act as a functional expert for Sales & Marketing, understanding the components and processes in use and supporting commercial operations to achieve best practice processes with D365.
Deliver end‑user training and create/maintain functional training materials.
Work with business to identify and improve the ease‑of‑use of D365.
Provide insights into user needs related to D365 and recommend enhancements.
Support the team in solving requests and incidents while keeping stakeholders informed.
Serve as an ambassador of Azelis digital products.