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Job Description
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CRM Database Administrator
This is a full-time on-site role for a CRM Database Administrator located in Nairobi County, Kenya. The CRM Database Administrator will be responsible for managing and administrating the ZOHO CRM platform, ensuring data accuracy, and providing solutions for system enhancement and troubleshooting. Day-to-day tasks will include monitoring and maintaining the CRM database, creating and configuring user accounts, implementing CRM-related changes, and developing reports and dashboards. In this role, excellent communication and collaboration with other team members are crucial to efficiently address the needs of the sales, marketing, and customer service departments. DUTIES AND RESPONSIBILITIES
Administer, configure, and main...