Position

CRM & Clienteling Specialist

Within the EU E-Commerce & Customer Service Team, based in Dublin, we are looking for a CRM & Clienteling Specialist. This pivotal role will be responsible for driving all CRM and Clienteling initiatives across our European E-Commerce and Customer Service operations, ensuring a seamless omnichannel approach.

Reporting to the Interim EU E-Commerce Lead Manager, the selected candidate will support the implementation, management, and optimization of CRM campaigns, driving customer-centric initiatives across online channels to maximize acquisition, retention and lifetime value.

The role will contribute to enhancing customer engagement through data-driven campaigns, enabling omnichannel initiatives, and ensuring consistent, locally relevant execution across markets.

Data-Driven Client Strategy: