⏰ Full time

CRM Analyst

🏢

Telenet

                    Location
                    📍 Belgium, Belgium
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ Full time
                

Position Overview

BASE is looking for a CRM analyst for the Customer Base Management team. The Customer Base Management team is responsible for the retention, up- and cross-sell among the existing customer base. As a CRM analyst you play a crucial role in ensuring that the right customer gets the right offer/ communication and that your colleagues get all the insights based on former campaigns for continuous improvement. 

Your Responsibilities as a CRM Analyst
You'll play a key role in the experimentation phase of 1‑to‑1 campaigns (fishing pond, campaign set-up, timing, minimum audience size).
You will define and set up the campaign target groups for campaign roll-out.
As our CRM Analyst, you safeguard data and campaign quality, check eligibility and privacy rules, flag risks and take corrective actions.
You perform post-campaign analyses and share the learnings in review and demo sessions.
You'll suppo...
                

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Job Details

⏰

Employment Type

Full time

📊

Category

Business Operations Specialists

🏠

Work Arrangement

On-site

📍

Location

Belgium, Belgium

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