Job Purpose

Plan, execute, and monitor crew travel logistics within the operational environment of the airline, in accordance with published crew rosters, regulatory and collective agreement constraints, approved supplier frameworks, and internal procedures, in order to ensure timely, compliant, cost‑effective and disruption‑free travel solutions that support crew readiness and operational continuity.

Main Accountabilities

• Ensure every crew member has the required travel services secured in advance and adapted to any real-time changes, ensuring punctuality and regulatory compliance.
• Guarantee timely and accurate provisioning of travel services, aligned with service agreements, cost criteria, and crew operational needs.
• Resolve crew travel issues assertively and empathetically, minimising stress for crew and mitigating impact on flight schedules.
• Proactively detect and address service gaps, missed bookings, or errors ...