Position Overview
Description We are looking for a proactive Credit/Collections Supervisor/Manager to lead accounts receivable and commercial collections operations for a growing organization in Charlotte, North Carolina. This role is ideal for a hands-on leader who can guide teams, improve performance through data, and build strong partnerships across the business. The successful candidate will bring a forward-thinking approach, confidence working independently, and the ability to manage both day-to-day execution and longer-term process improvement in a dynamic manufacturing environment.
Responsibilities:
• Lead daily commercial collections and accounts receivable activities, ensuring team performance aligns with business objectives and service expectations.
• Monitor key collection and delinquency metrics, identify trends, and provide clear updates and recommendations to senior leadership.
• Set priorities for the team by directing focus toward high-risk or past-due accounts and adju...