Job Responsibilities: 

Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements  Exhibit ownership of on-boarding experience and client satisfaction Ownership of internal communication and status updates Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution Demonstrate creative problem solving and solid judgment/decision making Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements Diligent awareness of risks in our processes in a timely manner Ownership, escalation and resolution of risk issues when they occur in a timely manner Manage activities with stakeholder partners Recording observations & escalate wherever necessary Identifying items which needs Remediation & Amendments. Identifying gaps/exceptions and recommending p...