Position Overview
- To provide customer service at exemplary levels while upholding the professional image of the company
- To be proactive and initiative to ensure a pleasant experience for the customers during their appointment
- To provide clear and coherent explanation of loan contract terms, products and details to customers
- To assist customers with their loan applications
- To answer customers queries and to explain loan procedures over the phone
- To assist with clients account management, along with accurate and careful data entry of customer details
- To help in administrative duties such as photocopying and filing when necessary
Requirements:
- Entry level with right skill set
- Friendly and positive attitude
- Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)
- Daily meal allowance provided
- Highly accessible place of work near MR...