OASIS Group is the largest privately‑owned information management provider in Europe, securing and managing over 115 million barcoded items, 200 TB of digital data, and scanning more than 17 million images per month. Since forming in 1999, we have grown steadily and now employ over 1,700 Team Members across six countries, supporting more than 11,500 clients through a network of over 70 secure, monitored and compliant record centres.

Key Responsibilities

• Proactively communicate with clients to prompt payment in accordance with agreed terms.
• Negotiate and monitor client adherence to payment plans and other treatment schedules (e.g., dunning letters, final demands, legal collections).
• Make sound decisions regarding credit notes, write‑offs and other financial adjustments.
• Work with internal stakeholders and business functions to resolve simple and complex non‑payment queries and disputes.
• Respond to client information r...