LSEG is a leading global financial markets infrastructure and data provider.

Credit Controller Responsibilities

• Initiate contact with customers to collect cash on unpaid invoices.
• Build trust and confidence with customers, acting as their advocate when issues are raised.
• Meet key performance targets and operational objectives.
• Ensure adherence to the business engagement model, following touch‑point guidelines and recording comments and tasks in the collections system.
• Liaise with internal and external individuals to resolve billing disputes and queries.
• Develop relationships with key partners in Finance, Sales and Operations.
• Perform cash reconciliations and research unallocated and unidentified payments.
• Manage the breach‑of‑contract and disconnection process when payments cannot be collected.
• Take ownership of actions from debt and provision meetings.
• Identify accounts that req...