Ensure payments are collected within agreed terms by effectively managing your workload using systems such as Sidetrade.

Monitor assigned customer accounts regularly to identify and follow up on overdue debts.

Proactively chase outstanding payments and escalate unresolved issues to the credit risk team as needed.

Investigate and resolve payment delays or disputes promptly.

Provide timely copies of invoices and credit notes upon request.

Collaborate with internal branches to help customers remain within payment terms.