Credit Control Officer

Full Time | Permanent

We are recruiting for an experienced Credit Control Officer to join a growing financial services organisation. This is an excellent opportunity for a proactive and organised individual to take ownership of arrears management, collections activity, and debt recovery processes within a supportive and professional environment.

The successful candidate will play a key role in reducing delinquency, improving collections performance, and maintaining the quality of the loan portfolio, whilst ensuring customers are treated fairly and in line with regulatory standards.

Key Responsibilities

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Manage accounts in arrears from initial contact through to resolution

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Carry out proactive outbound collections activity via telephone, email, and written communication

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Negotiate repayment arrangements and support customers in finding sustainable solutions

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