Rentokil Initial

Rentokil Initial is an international business services company employing 64,800 colleagues across 90 countries.

We strive to protect people and enhance lives. We are experts in our field, investing in training, science, innovation and technology.

Responsibilities

• Monitor and manage the main collections email inbox on a daily basis.
• Review and route all customer communications, remittance advice, and payment inquiries to the appropriate Credit Controller via Onguard/Creditnext.
• Maintain a tracking system to ensure all emails are acknowledged and resolved promptly.
• Act as the central point of communication for collections-related concerns.
• Monitor and follow up on outstanding Creditable Withholding Tax (CEWT) forms.
• Coordinate with customers and internal teams to ensure timely submission of CEWT documents.
• Maintain accurate records of expected vs. received CE...