• 40 hours per week
• $31:73 per hour + 8% accrued leave
• Join a great supportive team

Key Responsibilities

• Manage a portfolio of customer accounts.
• Contact customers by phone and email to resolve payment issues.
• Negotiate and follow up on payment arrangements.
• Deliver professional and respectful customer service.
• Maintain accurate records of customer interactions and payments.
• Monitor credit risk and escalate issues where needed.
• Achieve monthly collection targets and reduce overdue debt.
• Work with internal departments to resolve disputes efficiently.

Skills & Experience

• Excellent communication skills - written and verbal.
• Strong customer service skills, with the ability to handle challenging conversations.
• Previous success meeting collection targets.
• Ability to work independently an...