**Job Summary**

The Cash Collection Specialist supports core Order‑to‑Cash activities and plays a critical role in working capital management, cash discipline, and DSO performance. The role is responsible for proactive customer collections, dispute management, and cash application support across a complex, multi‑entity environment, including recently acquired businesses.

This position operates in a high‑judgment, customer‑facing context, requiring close coordination with Sales, Legal, and local Finance teams, as well as strong French and English language capabilities.

**Key Responsibilities**

+ Cash Collection & Customer Management
+ Perform proactive collection activities on outstanding accounts receivable balances
+ Maintain regular, professional customer contact via email and calls to ensure timely payment
+ Monitor overdue balances and drive resolution through structured follow‑up actions

_Dispute & Exception Management_