Job Description
The Credit Balance Resolution Analyst focuses on resolving credit balance issues. The Credit Balance Resolution Analyst reviews data to determine the corrective action needed and submits appropriate documentation to bring the account to resolution. Essential Functions  Determines if the payments received are correct and then determines the appropriate steps for resolution, including (but not limited to) refund payment, transfer, and adjustment.  Review entire guarantor record to identify accounts across all facility locations with open patient responsibilities and transfers patient payments when appropriate.  Key and/or import refunds and payment transfers accurately into the designated Patient Accounting system daily.  Apply credit balance reconciliation changes and updates according to any internal or regulatory guidelines at the federal, state, and local levels.  Coordinate and collaborate with Patient Accounting areas for proper information and communication...