Position Overview
- Monitor accounts receivable and identify overdue accounts
- Contact customers via phone and email regarding outstanding invoices
- Negotiate payment plans and suitable repayment dates
- Resolve billing issues, customer disputes, and complaints
- Collaborate with internal departments to follow up on disputes
- Maintain and update credit collection records and reports
- Analyze customer financial status to assess credit risk
- Work with sales teams on non-paying customers and review processes
- Prepare regular reports on unpaid accounts and repayment progress
- Promote credit management awareness and ensure efficient processes
- Bachelor's degree or equivalent by experience
- Fluency in English, any other language is a plus
- Minimum 2 years of proven experience in AR/Credit Management environments
- Proficiency in the Microsoft Of...